Remote Mortgage Loan Officer
New
Z
ZillowMortgage lending
Your designated remote location is defined as your principal place of residence, which must be physically located within the state listed above West Virginia.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years of mortgage origination experience
- Required Skills
- Microsoft ExcelCRM
Requirements
- Have 3+ years of mortgage origination experience, with a strong emphasis on purchase transactions.
- Have experience as an active NMLS Loan Originator with state licenses or as a Loan Originator under a federal bank license.
- Complete the 20-hour CORE Pre-Licensing Education.
- Pass the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
- Be physically located in and work remotely from West Virginia.
- Demonstrate success originating purchase loans in a high-volume phone-based sales environment or an agent-centric referral model.
- Have strong client service orientation, consultative sales skills, and a deep understanding of the mortgage process.
- Be comfortable working in a structured, performance-driven environment with defined KPIs.
- Have excellent verbal communication skills and the ability to build trust quickly.
- Have strong time management, organization, and pipeline management skills.
- Be proficient with CRM, LOS, and Microsoft products, including Outlook, Word, and Excel.
- An Associate’s or Bachelor’s degree is preferred.
Responsibilities
- Originate and manage purchase mortgage loans from application through closing while ensuring compliance.
- Convert company-provided purchase opportunities into funded loans through proactive follow-up and borrower consultation.
- Build relationships with customers and, where applicable, Zillow Preferred Agents and local partners.
- Manage an active pipeline while meeting service levels, productivity metrics, and funding expectations.
- Use Zillow’s CRM, loan origination systems, and data-driven tools to manage pipeline health and customer engagement.
- Partner with centralized processing, underwriting, and closing teams to move loans efficiently.
- Communicate with customers by phone, email, and text to deliver a consistent customer experience.
- Stay current on market trends, lending programs, and regulatory requirements.
- Maintain active licensing, complete required education, and participate in ongoing professional development.
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