Insurance Specialist I

New
I
Inland ImagingMedical billing
United States, Training hours are 8am-5pm Monday-Friday PST.Full-TimeEntry
Salary20.43 - 30.65 USD per year
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Job Details

Required Skills
Microsoft ExcelMicrosoft Office

Requirements

  • Have a high school diploma or GED.
  • Medical billing coursework is desired.
  • Patient accounts billing experience is desired.
  • Working knowledge of Medinformatix or another patient accounting system is preferred.
  • CPT and ICD-10 coding experience is preferred.
  • Have good customer service skills.
  • Microsoft Office applications, including Outlook, Word, and Excel, are highly desired.
  • Experience with Workday, Internet, Intranet, Meditech, Code Correct, Medinformatix, and Waystar is highly desired.
  • Maintain confidentiality and follow HIPAA and company security policies.
  • Attend quarterly quality assurance meetings and meet attendance requirements.
  • Rotate to other shifts and locations as needed.

Responsibilities

  • Review unpaid claims, check payment status, appeal denials, and correct and resubmit claims when needed.
  • Follow up with insurance companies about unpaid or incorrectly paid services.
  • Help patients understand insurance claim processing and answer collection questions when the Collections Specialist is unavailable.
  • Resolve claim edits before submission and correct posting discrepancies to reflect payer adjudication.
  • Review payer balances and process refunds as appropriate.
  • Track denials and work with vendors to resolve payer issues.
  • Research received payments that have not yet been posted and resolve credit balances.
  • Coordinate with the credentialing liaison on provider enrollment issues.
  • Work with referring physician offices to obtain retroactive authorizations or referral numbers.
  • Attend quality assurance meetings, train with peers, and perform peer-to-peer quality assurance.
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20.43 - 30.65 USD per year
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