Technical Consultant

Location: United States; Workplace: RemoteFull-TimeMiddle

Salary$100K - $150K; $100K – $150K

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Job Details

Experience: 5+ years of experience in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role
Required Skills: Project ManagementSQLJiraAsanaNotion

Have 5+ years of experience in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role.
Bring experience independently leading multiple concurrent technical or integration projects from discovery through delivery.
Use project management tools such as Asana, Monday.com, Jira, or similar.
Demonstrate analytical problem-solving and the ability to diagnose root causes across integrations, data files, and system configurations.
Have experience analyzing, mapping, validating, and troubleshooting structured data files such as CSV or flat files.
Understand data integrations and secure file transfers, including SFTP workflows, file naming conventions, scheduled exchanges, and system-to-system data flows.
Bring deep experience with SFTP-based integrations; working knowledge of SQL is strongly preferred.
Have experience creating playbooks, SOPs, or internal documentation using Notion, Confluence, or similar tools.
Be able to explain technical concepts to non-technical audiences and work consultatively with customer IT teams.
Have experience collaborating with Implementation, Product, Engineering, and Partner Success teams.
Experience with higher education systems or student success platforms is a plus.

Lead customer integrations from requirements gathering and technical discovery through configuration, testing, and delivery.
Coordinate with customer IT teams and internal customer leads throughout onboarding and ongoing customer engagement.
Set up, support, and maintain SFTP-based data imports and exports.
Migrate legacy partners from manual file uploads to automated SFTP integrations, from scoping through go-live.
Validate incoming data and troubleshoot integration failures and data-quality issues.
Coordinate configuration and maintenance of customer exports, including file structures, mappings, and delivery schedules.
Manage project plans, timelines, dependencies, stakeholder coordination, risks, and follow-up across concurrent projects.
Develop customer-platform expertise and recommend data mapping, field usage, integration design, and export structures.
Build and maintain integration playbooks, SOPs, configurations, and documentation standards.

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