Senior Business Analyst – ROI & Customer Impact

Inactive
L
ListoVenue operations
Listing location: Argentina; Workplace type: Remote; Structured job location: ArgentinaFull-TimeSenior
This job is no longer active. We keep the page for reference, but the employer may not accept new applications.

Job Details

Languages
Advanced English — written and spoken
Experience
4+ years as a Business Analyst, Data Analyst, or similar
Required Skills
SQLBusiness AnalysisMicrosoft ExcelGoogle Sheets

Requirements

  • Have 4+ years of experience as a Business Analyst, Data Analyst, or in a similar role.
  • Have strong experience analyzing business or operational data.
  • Have advanced Excel or Google Sheets skills.
  • Have solid SQL skills.
  • Have proven experience building ROI models, business cases, or impact reports.
  • Have advanced written and spoken English for client calls with U.S. teams.
  • Be able to work independently on ambiguous problems.
  • Bring high attention to detail and strong communication skills.

Responsibilities

  • Build ROI models and business cases for customer rollouts.
  • Analyze large operational datasets to identify trends, patterns, bottlenecks, and opportunities.
  • Create customer-facing impact reports explaining the value Listo is delivering.
  • Compare pre-rollout and post-rollout performance where data is available.
  • Define metrics for customer success, operational efficiency, staff performance, response times, task completion, and adoption.
  • Partner with Product and Engineering to improve tracking, dashboards, and reporting.
  • Build internal tools, templates, and frameworks for repeatable ROI analysis.
  • Speak with US-based customers to collect assumptions, validate data, and present findings.
  • Support Sales and Customer Success with quantified value stories and customer-specific business cases.