Senior Business Analyst – ROI & Customer Impact
Inactive
L
ListoVenue operations
Listing location: Argentina; Workplace type: Remote; Structured job location: ArgentinaFull-TimeSenior
This job is no longer active. We keep the page for reference, but the employer may not accept new applications.
Job Details
- Languages
- Advanced English — written and spoken
- Experience
- 4+ years as a Business Analyst, Data Analyst, or similar
- Required Skills
- SQLBusiness AnalysisMicrosoft ExcelGoogle Sheets
Requirements
- Have 4+ years of experience as a Business Analyst, Data Analyst, or in a similar role.
- Have strong experience analyzing business or operational data.
- Have advanced Excel or Google Sheets skills.
- Have solid SQL skills.
- Have proven experience building ROI models, business cases, or impact reports.
- Have advanced written and spoken English for client calls with U.S. teams.
- Be able to work independently on ambiguous problems.
- Bring high attention to detail and strong communication skills.
Responsibilities
- Build ROI models and business cases for customer rollouts.
- Analyze large operational datasets to identify trends, patterns, bottlenecks, and opportunities.
- Create customer-facing impact reports explaining the value Listo is delivering.
- Compare pre-rollout and post-rollout performance where data is available.
- Define metrics for customer success, operational efficiency, staff performance, response times, task completion, and adoption.
- Partner with Product and Engineering to improve tracking, dashboards, and reporting.
- Build internal tools, templates, and frameworks for repeatable ROI analysis.
- Speak with US-based customers to collect assumptions, validate data, and present findings.
- Support Sales and Customer Success with quantified value stories and customer-specific business cases.