Hindi Content Specialist

New

Welo DataAI content services

USA (Remote), PSTFull-Time

Salary23 USD per hour

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Job Details

Languages: Native level or fully bilingual fluency (spoken and written) in the Hindi language
Required Skills: Content creationMS OfficeAttention to detail

Have native-level or fully bilingual fluency in spoken and written Hindi.
Bring strong cultural awareness of the Indian market(s).
Demonstrate exceptional attention to detail.
Follow step-by-step procedures and quality standards.
Use basic problem-solving skills to identify issues, gather evidence, and follow escalation paths.
Manage time effectively and consistently meet productivity and quality expectations.
Be comfortable working with multiple tools and web platforms and learning new systems quickly.
Be proficient with MS Office, including Outlook, Word, Excel, and PowerPoint, and web browsers.
Be comfortable with a role that may involve exposure to content some may find sensitive or offensive.

Perform daily content curation for written publications and audio content using established SOPs, checklists, and client guidelines.
Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections when covered by guidelines.
Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards.
Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence.
Manage assigned queues to meet defined throughput expectations and turnaround times/SLA requirements.
Follow information security, confidentiality, and secure work environment requirements.
Maintain high attention to detail while completing repetitive or high-volume tasks.
Participate in team meetings, calibration sessions, and required training; incorporate feedback to improve accuracy and consistency.

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