Inside Sales Representative

I
IGX GlobalIT solutions
Location: Remote - UKFull-TimeJunior
Salary not disclosed
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Job Details

Experience
1+ years in the IT industry is preferred; 1+ years of sales or customer service experience
Required Skills
Microsoft OfficeCustomer serviceCRM

Requirements

  • Have at least 1 year of sales or customer service experience.
  • Bring strong Microsoft Office Suite and general computer application skills.
  • A four-year degree is preferred.
  • At least 1 year of experience in the IT industry is preferred.
  • Be self-motivated, results-oriented, and able to work independently and collaboratively.
  • Manage multiple tasks under tight deadlines.
  • Demonstrate customer service, communication, and interpersonal skills for building business relationships.
  • Have strong organizational and prioritization skills and attention to detail.
  • Adapt to new technologies, products, and processes.
  • Apply problem-solving skills and judgment to determine appropriate actions.

Responsibilities

  • Research and quote product and service sales opportunities while meeting customer requirements and maintaining profit margins.
  • Support project and run-rate business through quoting, ordering, open-order management, and post-order support.
  • Coordinate with engineering on bill of materials design and validation.
  • Assist with deal registration and pricing negotiations.
  • Manage customer orders and use customer portals for proposals, purchase order confirmations, and shipping information.
  • Resolve issues proactively with customers and suppliers.
  • Build customer, vendor, and manufacturer relationships and identify opportunities to expand accounts.
  • Provide customer and sales reporting as requested.
  • Maintain working knowledge of key products, services, vendor programs, promotions, and campaigns.
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