Language Access Analytics Program Manager

JobgetherHealthcare analytics

Remote work opportunity; based in United States. Additional eligible U.S. states may be approved.Full-TimeManager

Salary51.05 - 76.6 USD per hour

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Job Details

Experience: 7+ years of progressive experience in data analytics, business intelligence, healthcare reporting, or a comparable field
Required Skills: SQLETLMicrosoft Power BIMicrosoft ExcelData visualization

Bachelor’s degree in data analytics, business intelligence, healthcare administration, or a related field.
7+ years of progressive experience in data analytics, business intelligence, healthcare reporting, or a comparable field.
Expert proficiency in Microsoft Power BI, advanced Excel, SQL, and data visualization tools.
Knowledge of enterprise data governance, data-quality management, reporting standards, and analytics platform administration.
Experience with trend analysis, forecasting, predictive modeling, and interpreting operational, financial, and quality metrics.
Experience with data integration, ETL processes, data warehousing, and connectivity between analytics platforms and enterprise systems.
Ability to turn complex data into concise business insights, strategic recommendations, and measurable actions.
Experience developing business cases, ROI models, financial analyses, and impact assessments.
Ability to collaborate with senior leaders, operational teams, technical teams, and diverse functional groups.
Strong project management and organizational skills to manage multiple initiatives and high-volume requests under tight deadlines.
Ability to work independently in a remote environment while collaborating with organizational locations and teams as required.
A Master’s degree in a related discipline is preferred; experience with Python, R, healthcare regulatory reporting, and self-service analytics is advantageous.

Lead the enterprise data, business intelligence, and analytics strategy for Language Services.
Develop dashboards, reports, KPIs, SLA metrics, utilization reporting, financial analytics, and data visualizations using Power BI, Excel, and SQL.
Translate complex datasets into insights and actionable recommendations for senior leaders and operational stakeholders.
Establish data governance frameworks, reporting standards, data-quality controls, and processes.
Lead trend analysis, forecasting, predictive analytics, and advanced modeling.
Collaborate with IT and technical teams on ETL processes, data integration, data warehouse design, and platform connectivity.
Support business cases and strategic investments through financial analysis, ROI modeling, and impact assessments.
Monitor language access equity, health outcomes, patient satisfaction, and interpreter-service effectiveness.
Train stakeholders in data literacy, dashboard interpretation, and self-service reporting.
Manage concurrent analytics initiatives and represent Language Services analytics in enterprise and cross-functional forums.

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