SmartCOMM Developer / Senior Consultant - Insurance CCM

New
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ExavaluInsurance CCM
Source API remote eligibility restrictions: United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7 to 9 years in Customer Communications Management (CCM) with at least 4+ years of dedicated, hands-on experience in SmartCOMM
Required Skills
JavascriptRESTful APIsJSON

Requirements

  • Have 7 to 9 years of experience in Customer Communications Management (CCM), including at least 4+ years of hands-on SmartCOMM experience.
  • Demonstrate expertise with SmartCOMM Template Designer, Data Modeler, schema definitions, document orchestration, output channels, and SmartCOMM Appliance or Cloud configurations.
  • Be proficient in XML, XSLT, XPath, XSD, and JSON.
  • Have experience consuming and exposing RESTful and SOAP web services.
  • Have working knowledge of JavaScript, Groovy, or Java for business rules and transformations.
  • Have experience with Git, SVN, CI/CD pipelines, and JIRA.
  • Have experience working in an Agile/Scrum delivery model.
  • Hold a bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
  • Experience with Salesforce or Guidewire integration is desired.
  • Experience migrating Thunderhead NOW templates to SmartCOMM is desired.
  • Knowledge of AWS, Azure, and containerized deployments is desired.
  • Smart Communications Developer certification is desired.

Responsibilities

  • Design, build, and maintain multi-channel document templates using SmartCOMM Template Designer, Data Modeler, and Style Editor.
  • Configure schemas, data models, and business logic using XML, XSD, JSON, and XPath.
  • Integrate SmartCOMM with enterprise platforms through REST/SOAP APIs and message queues such as Kafka and MQ.
  • Configure and optimize batch generation, on-demand document generation, and interactive drafting workflows.
  • Establish design standards for template modularity, reusability, and version control.
  • Troubleshoot performance bottlenecks in high-volume batch runs and API-triggered real-time communications.
  • Assist with migrating legacy communication templates to SmartCOMM.
  • Provide technical guidance, perform peer code reviews, and mentor junior and mid-level CCM developers.
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