Social Media Customer Service
New
A
Advance Onboarding SolutionsSocial media lead generation
Workable locations: Mexico
Location: MexicoFull-Time
Salary not disclosed
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Job Details
- Languages
- 100% fluent English – required.
- Required Skills
- Customer serviceLead Generation
Requirements
- Be 100% fluent in English.
- Previous experience in social media, lead generation, appointment setting, sales, or customer service is preferred.
- Be comfortable communicating with prospects through DMs and online messaging.
- Have strong follow-up and organizational skills.
- Be self-motivated and able to work independently.
- Have a reliable internet connection and computer.
- Be comfortable working a full-time schedule.
Responsibilities
- Respond to social media DMs and comments in a timely and professional manner.
- Engage with followers and potential clients through messaging.
- Identify and qualify potential leads through conversations.
- Generate leads through outbound and inbound social media messaging.
- Follow established messaging and communication guidelines.
- Maintain consistent follow-up with potential leads.
- Track conversations, leads, and follow-ups.
- Provide a positive and professional experience to prospects.
- Meet daily and monthly lead-generation goals.
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