Account Manager, TMT
New
A
AlphaSenseSaaS market intelligence
US RemoteFull-TimeManager
SalaryBase Compensation Range $100,000 — $120,000 USD
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Job Details
- Experience
- At least three years of experience in an account management role
- Required Skills
- Stakeholder managementAccount ManagementClient relationship management
Requirements
- Have at least three years of experience in an account management role.
- Have owned retention and growth for an existing book of business.
- Have carried renewal and expansion targets for accounts after the initial sale.
- Demonstrate success managing and growing relationships within Fortune 1000 clients.
- Understand best practices for client engagement in a SaaS environment.
- Bring business acumen and experience with internal and external relationship management.
- Demonstrate strong oral, written, and presentation skills, including the ability to explain complex issues simply.
Responsibilities
- Maximize retention across the book of business and forecast retention rates.
- Drive adoption of AlphaSense solutions across existing clients' business units and exceed revenue goals.
- Identify revenue at risk and position the company to prevent churn.
- Collaborate with Account Executives to identify growth opportunities and develop messaging for prospective users.
- Build relationships with users and key stakeholders, and hold business reviews.
- Conduct proactive outreach with relevant material and information for users.
- Represent AlphaSense within client organizations through activities such as floor walks and lunch-and-learns.
- Advocate for both AlphaSense with clients and clients within AlphaSense.
- Gather client value stories and product feedback and share them internally with product, marketing, and sales teams.
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