Account Manager, Life Sciences
New
A
AlphaSenseSaaS market intelligence
Remote - United States; US RemoteFull-TimeManager
SalaryBase Compensation Range $100,000 — $120,000 USD
Apply NowOpens the employer's application page
Job Details
- Experience
- At least three years of experience in an account management role
- Required Skills
- Presentation skillsSaaSAccount ManagementClient relationship management
Requirements
- Have at least three years of experience in an account management role.
- Have owned retention and growth for an existing book of business.
- Have carried renewal and expansion targets for accounts managed after the initial sale.
- Demonstrate success managing and growing relationships within Fortune 1000 clients.
- Understand best practices for client engagement in a SaaS environment.
- Bring business acumen and effective relationship-management processes and tactics.
- Have strong oral, written, and presentation skills, including the ability to explain complex issues simply.
Responsibilities
- Maximize retention across the book of business.
- Drive adoption of AlphaSense solutions in other business units of existing clients and exceed revenue goals.
- Identify revenue at risk and position the company to prevent churn.
- Forecast retention rates.
- Collaborate with Account Executives to identify growth opportunities.
- Cultivate relationships with users and key stakeholders, including through business reviews and proactive outreach.
- Serve as the client-facing advocate for AlphaSense and as the client advocate within AlphaSense.
- Gather client value stories and product feedback and circulate them internally to support product development, marketing, and sales.
View Full Description & ApplyYou'll be redirected to the employer's site
