QA Manager, Live Operations
New
S
ScopelyMobile gaming
This role can be remote in the US and Canada, or hybrid in Culver City.Full-TimeManager
SalaryCA, CO, NJ, NY, and WA Annual Salary Range $98,600—$145,000 USD
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Job Details
- Experience
- 5+ years of professional experience in quality assurance; 2+ years of management experience across the full game development lifecycle
- Required Skills
- Release ManagementQuality AssuranceChange ManagementProcess improvement
Requirements
- Bring 5+ years of professional experience in quality assurance.
- Have 2+ years of management experience across the full game development lifecycle.
- Have proven experience working on a live mobile game with a large and active player base.
- Demonstrate a deep understanding of QA methodologies, frameworks, and industry best practices.
- Show the ability to drive change and influence teams toward exceptional product quality.
- Have experience embedding QA practices within multidisciplinary development teams.
- Bring experience in live operations and partnering with Marketing, Customer Service, and Live Support.
- Have experience building and leading distributed or remote teams.
- Have strong knowledge of software testing, QA processes, software development, change management, and process improvement.
- Be proficient with bug-tracking systems and test-plan management tools.
- Bring strong communication, organization, and stakeholder-management skills.
Responsibilities
- Manage, mentor, and support the growth and development of the QA team.
- Build on team metrics to measure product quality and operational excellence.
- Advocate for quality and lead continuous improvement initiatives.
- Communicate issues, risks, concerns, and successes to stakeholders, partners, and executives.
- Foster collaboration across internal and external development, QA, and localization teams.
- Partner with team leads to plan quality-related activities, assignments, and schedules.
- Evaluate and improve QA, release, and deployment processes.
- Champion QA and release excellence across the organization.
- Partner with engineering, live operations, marketing, and customer support teams.
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