Sales Engineer
J
JumpCloudIT management
United StatesFull-TimeJunior
Salary not disclosed
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Job Details
- Languages
- Must be fluent professionally (written and spoken) in Spanish and English
- Experience
- 2-5 years experience in a technical Sales Engineering or similar role
- Required Skills
- LDAP
Requirements
- Communicate effectively in writing and verbally.
- Explain complex concepts simply.
- Adjust the talk track for technical evaluators and IT leaders.
- Be willing and able to learn complex concepts.
- Preferred: 2–5 years of experience in technical Sales Engineering or a similar role.
- Preferred: Strong knowledge of cloud and SaaS technologies.
- Preferred: Strong understanding of Active Directory environments and network architecture.
- Preferred: Knowledge of SAML, OIDC/OAuth, LDAP, and RADIUS.
- Preferred: Familiarity with MDM, RMM, or similar endpoint solutions and MFA technologies such as TOTP and WebAuthn.
- Preferred: Experience configuring and deploying identity or directory solutions, basic scripting with bash or PowerShell, API integration and automation, and direct and channel/partner sales cycles.
- Be professionally fluent in written and spoken Spanish and English.
Responsibilities
- Provide consultative technical support to organizations evaluating the JumpCloud platform.
- Deliver tailored product demonstrations.
- Identify customer pain points and align JumpCloud solutions to them.
- Support direct and partner sales teams with product questions and skill development.
- Build partner relationships through technical enablement and co-selling.
- Help prospects set up and configure free trials and answer technical questions during trials.
- Assess prospect readiness to enter a formal sales cycle.
- Advise on implementation best practices to accelerate customer time to value.
- Identify recurring technical issues and themes for potential product development, automation, or self-service.
- Provide prospects with an evaluation framework for their proof of concept.
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