Partner Operations Data Analyst
New
S
SmartsheetSaaS
This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of 3 years in partner operations, channel operations, revenue operations, or sales operations
- Required Skills
- SalesforceMicrosoft ExcelGoogle Sheets
Requirements
- Have a minimum of 3 years in partner operations, channel operations, revenue operations, or sales operations.
- Have hands-on Salesforce experience.
- Bring deep, hands-on experience cleaning and structuring large, messy datasets and building reports and models.
- Have experience in a SaaS environment and familiarity with CRM-driven pipeline, multi-tier partner segmentation, and usage-based metrics.
- Have strong Excel or Google Sheets skills.
- Be comfortable reconciling and validating data across multiple systems.
- Demonstrate strong attention to detail and proactively flag data issues.
- Be comfortable proposing and shaping data governance standards with Partner Programs leadership and the Systems team.
- Be comfortable mapping data flows across Salesforce, the partner portal, and Crossbeam.
- Have strong cross-functional communication skills for working with Systems, Finance, and Regional Partner leadership.
Responsibilities
- Maintain partner attribution logic, data quality, and cross-system reconciliation across Salesforce and other partner systems.
- Validate partner opportunity and deal registration data, reconciling Salesforce records against the partner portal.
- Design and execute data cleanup and governance for Salesforce and partner portal records, and maintain partner data definitions and change logs.
- Partner with the Systems team to manage field-level access governance and design partner data flows into Salesforce.
- Support AI-enabled dashboards and forecasting by stewarding the quality and structure of partner data.
- Validate partner commissions, payouts, rebates, and tier assignments, coordinating with Finance and Partner leadership.
- Maintain recurring partner performance and forecasting reporting, identify data issues, and conduct UAT for reporting and dashboard enhancements.
- Collaborate with the Partner Systems lead on partner portal and Crossbeam data, and support accurate territory and account updates.
- Answer data questions from PAMs and Regional Partner leadership, escalating policy-level questions to Partner Programs leadership.
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