Technical Support Engineer

A
airSlateSaaS workflow automation
Workplace type: remote; Country code: PLFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
B2+ English; Fluent in the Ukrainian language
Experience
1+ years of experience as a Technical Support
Required Skills
AWSDockerKubernetesGrafanaPrometheusCI/CDLinuxTerraform

Requirements

  • Have at least 1 year of experience as a Technical Support professional.
  • Have knowledge of Linux.
  • Have knowledge of AWS.
  • Have knowledge of Docker.
  • Have knowledge of CI/CD.
  • Have knowledge of monitoring systems.
  • Have knowledge of version control systems.
  • Be ready to work on on-duty shifts, one week per month.
  • Have B2+ English.
  • Be fluent in Ukrainian.

Responsibilities

  • Monitor infrastructure and perform initial diagnosis of problems.
  • Respond to alerts independently or work with the duty DevOps for the responsible team.
  • Create new monitoring rules.
  • Improve existing monitoring rules.
  • Perform basic DevOps tasks.
  • Document monitoring and DevOps work.
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