Customer Service Representative, Call Center (Seasonal)
New
C
ComputershareFinancial administration
Remote - US, Monday to Friday 09:30 am to 6:00pm ETTemporary
Salary20 USD per hour
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Job Details
- Required Skills
- Problem SolvingCustomer serviceAttention to detailMultitaskingInterpersonal skillsVerbal communication
Requirements
- Bring strong customer service skills.
- Demonstrate strong verbal communication skills and the ability to build trust.
- Communicate clearly and confidently, and stay calm under pressure.
- Handle a wide range of calls, from routine inquiries to sensitive conversations.
- Think quickly and solve problems carefully and effectively.
- Maintain accuracy and high attention to detail.
- Multitask in a fast-paced environment.
- Be comfortable using technology to support customer needs.
- Work collaboratively and share knowledge with colleagues.
Responsibilities
- Deliver high-quality, empathetic service to clients’ valued shareholders.
- Handle routine account updates and customer inquiries.
- Manage complex and time-sensitive transactions.
- Use interpersonal and problem-solving skills, supported by technology, to resolve inquiries.
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