Remote Planning Coordinator

New
N
NexoratalentTravel services
Source API remote eligibility restrictions: ColombiaFull-Time
Salary not disclosed
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Job Details

Required Skills
Customer serviceTime ManagementWritten communicationVerbal communication

Requirements

  • Demonstrate strong written and verbal communication skills.
  • Have excellent organizational and time-management abilities.
  • Show strong attention to detail.
  • Be able to manage multiple requests and priorities.
  • Be comfortable using computers, email, and online platforms.
  • Be able to work independently in a remote environment.
  • Be willing to learn new tools, processes, and service information.
  • Experience in planning, coordination, customer service, hospitality, administration, sales, or travel is a plus but not required.

Responsibilities

  • Communicate with individuals by phone, email, and online platforms.
  • Assist with planning requests, questions, updates, and scheduling needs.
  • Coordinate service details, reservations, appointments, and scheduled experiences.
  • Gather preferences and requirements to help create suitable planning options.
  • Provide accurate information about available services, schedules, processes, and requirements.
  • Assist with confirmations, modifications, cancellations, and other updates.
  • Maintain organized records of planning details and communications.
  • Follow up on requests to ensure details are completed accurately and on time.
  • Address questions or concerns professionally and coordinate with service providers when necessary.
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