Senior Customer Success Engineer - Mobile App

New

Quantum MetricDigital analytics

United StatesFull-TimeSenior

Salary$120,000 - 150,000 base | bonus eligible

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Job Details

Experience: 5+ years of experience developing, implementing, or managing digital solutions.
Required Skills: HTMLCSSJavascriptVue.JsGoogle AnalyticsAngularReact

Have 5+ years of experience developing, implementing, or managing digital solutions.
Bring experience with web technologies, analytics, front-end development, and UX/UI best practices.
Have development experience with HTML, CSS, and JavaScript.
Demonstrate proficiency in JavaScript development.
Have hands-on experience with digital analytics solutions such as Adobe Analytics, Adobe Target, Google Analytics, Optimizely, or Tealeaf.
Have expert knowledge of browser developer tools for testing scripts and diagnosing issues.
Be familiar with the page-load lifecycle and performance optimization techniques.
Have strong project and time management skills, including the ability to manage multiple clients' needs.
Adapt quickly to changing priorities and ambiguous environments.
Have strong verbal and written communication and presentation skills.
Be able to connect with technical and non-technical audiences at different organizational levels.
Be willing to travel 10%.

Support a portfolio of clients through implementation, onboarding, adoption, and growth.
Understand client objectives and obstacles, and guide clients in defining meaningful requirements.
Define implementation plans and configure the Quantum Metric platform to meet client requirements.
Develop custom JavaScript functions to capture data analytics and support complex use cases.
Configure alerts, dashboards, and reports to provide real-time visibility into digital platform performance.
Adapt to changing priorities in an evolving work environment.

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