Customer Service Associate

A
American Income LifeSupplemental insurance
Source API remote eligibility restrictions: CanadaFull-Time
Salary not disclosed
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Job Details

Required Skills
Customer service

Requirements

  • Be dependable and goal-oriented.
  • Communicate well.
  • Be comfortable working independently.
  • Be interested in developing a long-term professional career.
  • Be motivated and coachable.

Responsibilities

  • Connect with members who have requested information about available benefits.
  • Review individual needs and help determine suitable coverage options.
  • Clearly explain policies, benefits, and available protection plans.
  • Guide clients through the application and enrollment process.
  • Provide professional follow-up and ongoing support.
  • Maintain accurate client information and documentation.
  • Participate in training sessions and stay current on products, procedures, and company updates.
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