Remote Customer Service Representative (Entry-Level)
A
American Income Life Insurance CompanyBenefits programs
United StatesFull-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Problem SolvingCustomer serviceTime Management
Requirements
- Have a high school diploma or equivalent.
- Be comfortable working remotely and using basic online tools.
- Bring previous experience in a client-facing, administrative, or support role; this is preferred.
- Post-secondary education is an asset.
- Demonstrate clear and confident communication.
- Show strong attention to detail and organization.
- Have good time-management and problem-solving abilities.
- Maintain professionalism in a remote work setting.
- Be willing to learn and work as part of a team.
Responsibilities
- Connect with members and families through Zoom meetings.
- Explain benefit programs clearly and professionally.
- Help members complete required forms and documentation.
- Follow up with clients to provide ongoing service and support.
- Keep accurate records of conversations and completed applications.
- Work with team members to support a smooth member experience.
- Participate in training, coaching, and development sessions.
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