Lead ServiceNow Developer

New

LightFeatherIT service management

Location: United States; Fully Remote, EST hoursFull-TimeLead

Salary120,000 - 140,000 USD per year

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Job Details

Have 5+ years of experience as a ServiceNow Developer.
Have strong familiarity and working knowledge of ServiceNow tools, including Service Catalog, Service Portal, Reports, Incident, and Knowledge Base.
Demonstrate analytical and problem-solving skills as a developer independent of the ServiceNow platform.
Demonstrate competency in IT Service Management, Asset and Configuration Management, ITIL/ITSM, and PMP/PRINCE2 practices.
Have experience working on project teams that use Agile/Scrum.
Have experience with system/software engineering lifecycle principles.
Have experience translating requirements into functional and technical solutions.
Have experience with application implementation and support, and enterprise monitoring.
Have experience working with large data sets and performing data analysis/modeling.
ServiceNow CAD (Certified Application Developer) is preferred.

Design, configure, develop, and implement baseline and custom ServiceNow applications and enhancements.
Provide architectural input and apply appropriate design and development standards.
Work across multiple instances and domains to support internal and external customers.
Use Agile/Scrum methodology to manage development work.
Advise functional and administrator teams on ServiceNow design, development, and best practices.
Collaborate with business, systems, and technology partners to develop business and systems requirements.
Script Business Rules, Script Includes, Client Scripts, ACLs, and Workflow Activities.
Facilitate and support the rollout of ServiceNow applications and enhancements.
Analyze system performance issues and identify performance enhancements.

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