Mental Health Outreach Coordinator
New
R
Rivia MindBehavioral healthcare
Remote with Travel - 1-2 days per week traveling, remaining days working remotely. At this time, we are only able to consider applicants whose primary residence is in one of the following states within the United States of America: Connecticut, Florida, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas.Full-TimeMiddle
SalaryBase Pay Range: $60,000-$65,000 per year; Bonus Potential: Up to 15% Annually, Based on Quarterly Performance Metrics and paid out Quarterly; Total Compensation Potential: Up to $69,000 to $74,750 (Base + Bonus)
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Job Details
- Experience
- Two to four years of experience developing and maintaining relationships in an outreach-related role, or prior Sales/Business Development Representative experience. Alternatively, a minimum of 3-4 years of progressive experience in mental or healthcare, sales, referral relationship development, or healthcare business development.
- Required Skills
- SalesforceGoogle Workspace
Requirements
- Bachelor’s degree in business, marketing, healthcare, a clinical field, or a related discipline, or a minimum of 3-4 years of progressive relevant experience.
- Two to four years of experience developing and maintaining relationships in an outreach-related role, or prior Sales/Business Development Representative experience.
- Experience finding prospective new referral sources, soliciting new business, and closing sales opportunities.
- Proven track record of cold calling, outbound sales, and CRM records management.
- Experience managing, analyzing, and reporting on data attributes.
- Ability to manage multiple tasks and projects within inflexible time frames.
- Located within 25 miles of a major metropolis.
- Valid driver’s license in good standing, proof of acceptable auto insurance, and a reliable vehicle for site visits and events.
- Proficiency with Google Suite and diverse technology platforms; Monday.com and EHR/EMR platforms may be used when applicable.
- Intermediate computer skills and technical aptitude.
- Able to work autonomously in a remote, multi-location environment.
- Must be authorized to work in the United States; work visa sponsorship is not available.
Responsibilities
- Identify, engage, and secure referrals from new and emerging partner organizations.
- Travel within the assigned territory for onsite drop-ins, meetings, and B2B and B2C events.
- Conduct cold calls, targeted email campaigns, and onsite delivery of print materials.
- Use referral and patient-location data to identify opportunities and tailor outreach messages.
- Coordinate with Marketing on digital and print materials and aligned outreach messaging.
- Maintain detailed outreach, visit, and relationship records in Salesforce CRM.
- Prepare reports on referral lead generation, conversion, engagement, and outcomes.
- Maintain partner relationships through regular check-ins, onsite visits, and tailored strategies.
- Address partner feedback and referral-process concerns in coordination with Operations.
- Share relationship updates and outreach insights with internal teams.
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