Product Analyst

New

KiwiFinancial products

100% remote — Argentina, Colombia, or the Dominican Republic.Full-Time

Salary not disclosed

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Job Details

Experience as a Product Analyst, Business Analyst, in Product Operations, or in a similar role working with digital products.
Ability to analyze a process end to end and turn ambiguous requests into clear questions, requirements, and acceptance criteria.
Strong organization and follow-through on initiatives involving multiple teams.
Ability to work with metrics and data to investigate problems and evaluate changes.
Clear written communication and attention to detail, particularly in flows with rules, exceptions, and dependencies.
Initiative to identify open questions, work with the teams involved, and propose ways to resolve them.
Interest in understanding customers and the business goal behind each initiative.
Nice to have: Experience in fintech, financial services, lending, or payments.
Nice to have: SQL knowledge or experience with analytics and reporting tools.
Nice to have: Experience supporting launches and investigating issues found in production.

Investigate customer journeys and internal processes to understand problems and inform product decisions.
Translate agreed product decisions into clear requirements, flows, acceptance criteria, and edge cases.
Identify open questions, inconsistencies, and decisions needed before and during implementation.
Work with Engineering, Design, QA, Risk, and Operations to resolve questions and align on what will be built.
Follow up on dependencies, testing, and releases, keeping progress and outstanding items visible.
Analyze data and feedback to help evaluate the results of product changes.
Maintain accurate product documentation and propose improvements to recurring manual work or existing processes.

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