Product Analyst
New
K
KiwiFinancial products
100% remote — Argentina, Colombia, or the Dominican Republic.Full-Time
Salary not disclosed
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Job Details
- Required Skills
- SQLBusiness AnalysisProduct OperationsProduct Analytics
Requirements
- Experience as a Product Analyst, Business Analyst, in Product Operations, or in a similar role working with digital products.
- Ability to analyze a process end to end and turn ambiguous requests into clear questions, requirements, and acceptance criteria.
- Strong organization and follow-through on initiatives involving multiple teams.
- Ability to work with metrics and data to investigate problems and evaluate changes.
- Clear written communication and attention to detail, particularly in flows with rules, exceptions, and dependencies.
- Initiative to identify open questions, work with the teams involved, and propose ways to resolve them.
- Interest in understanding customers and the business goal behind each initiative.
- Nice to have: Experience in fintech, financial services, lending, or payments.
- Nice to have: SQL knowledge or experience with analytics and reporting tools.
- Nice to have: Experience supporting launches and investigating issues found in production.
Responsibilities
- Investigate customer journeys and internal processes to understand problems and inform product decisions.
- Translate agreed product decisions into clear requirements, flows, acceptance criteria, and edge cases.
- Identify open questions, inconsistencies, and decisions needed before and during implementation.
- Work with Engineering, Design, QA, Risk, and Operations to resolve questions and align on what will be built.
- Follow up on dependencies, testing, and releases, keeping progress and outstanding items visible.
- Analyze data and feedback to help evaluate the results of product changes.
- Maintain accurate product documentation and propose improvements to recurring manual work or existing processes.
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