Care Coordinator
New
T
Tuesday HealthPalliative care
Remote (must be located the Canton/Akron, Ohio area)Full-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Microsoft ExcelMicrosoft OfficePowerPoint
Requirements
- Have a high school diploma or GED, or higher.
- Have experience resolving escalated customer service issues.
- Know Microsoft Word for creating and editing correspondence.
- Know Microsoft Outlook for email and calendar management.
- Know Microsoft PowerPoint for creating and editing slides.
- Be proficient in Microsoft Excel, including creating, editing, and sorting spreadsheets and using basic analytical formulas such as VLOOKUP and IF.
- Have phone/fax system experience.
- Have EMR experience.
- Preferred: Have an associate degree or higher.
- Preferred: Type at least 40 WPM.
- Preferred: Have experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or in another clinical or administrative role in a healthcare setting.
Responsibilities
- Support scheduling for Complex Care Navigators.
- Make patient reminder calls.
- Facilitate collaboration with health plan care managers.
- Document all patient contacts.
- Support outreach and navigation teams with operational and non-clinical tasks.
- Answer patient calls and transfer escalated issues to the appropriate resources.
- Identify and request necessary patient documentation from patients and community providers.
View Full Description & ApplyYou'll be redirected to the employer's site
