Customs Specialist (Europe)

N
NivodaCustoms operations
Fully remote in Europe; Based in the EU or UK, flexibility to work across time zones as we scale globallyFull-Time
Salary not disclosed
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Job Details

Requirements

  • Have proven experience in global trade compliance or customs operations.
  • Have extensive US import-export experience.
  • Have experience with US, UK, and EU imports and exports.
  • Have direct experience managing customs broker relationships.
  • Have experience managing shipment documentation at volume.
  • Have experience filing duty drawback or tariff reclaim claims.
  • Be comfortable working autonomously as an individual contributor.
  • Be based in the EU or UK and able to work across time zones.
  • Bring strong stakeholder management skills for coordinating brokers, carriers, manufacturers, and internal teams.
  • Nice to have: experience with free trade agreements and preferential duty schemes.
  • Nice to have: experience in jewellery, diamonds, gemstones, or other high-value or luxury goods logistics.
  • Nice to have: experience with Indian export processes.

Responsibilities

  • Prepare shipment documentation and commercial invoices, and ensure complete documentation from brokers and carriers is stored centrally.
  • Apply approved HTS classifications and country-of-origin determinations across shipment processes and systems.
  • Manage customs broker relationships, coordinate clearance, review performance, and ensure broker practices align with the classification framework.
  • Monitor duties in landed shipping costs, identify unexpected outcomes, and file claims when errors are found.
  • Resolve routine customs queries and ensure import and export declarations are applied accurately.
  • Run the duty drawback program day to day, coordinate with Livingstone, and prepare and validate claims.
  • Monitor the US import bond and keep it compliant.
  • Work with manufacturers, starting with India, on compliant and duty-efficient export documentation and processes.
  • Identify duty-saving opportunities through relevant free trade agreements.
  • Build trade compliance processes for new duty-liable markets and escalate complex classification or legal interpretation questions.
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