Systems Administrator – Endpoint Management
New
G
GSD StaffingIT Managed Services
Philippines & India Preferred, U.S. client/service timezoneFull-TimeMiddle
Salary1,300 - 1,800 USD per year
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Job Details
- Languages
- English
- Experience
- 3–5+ years
- Required Skills
- Python
Requirements
- 3–5+ years of hands-on Systems Administration experience.
- Proven experience working in an MSP or managed IT services environment.
- Strong experience with Windows Server and desktop environments.
- Expertise in endpoint management, patching, monitoring, and troubleshooting.
- Experience handling L2/L3 technical escalations.
- Knowledge of endpoint security and vulnerability remediation.
- Proficiency with RMM, PSA, EDR, or related IT management platforms.
- Excellent written and verbal English communication skills.
- Ability to work independently in a remote environment.
- Flexibility to work within U.S.-aligned schedules and participate in 24/7 support.
Responsibilities
- Manage, monitor, and troubleshoot Windows-based servers, workstations, and client environments.
- Perform system configuration, patching, maintenance, and complex L2/L3 infrastructure troubleshooting.
- Execute endpoint discovery, monitoring, software deployment, and vulnerability remediation.
- Develop and optimize automation workflows using PowerShell, Python, or other scripting languages.
- Serve as a technical escalation point for support teams and mentor junior members.
- Provide direct, customer-focused support to U.S.-based clients.
- Participate in scheduled after-hours, overnight, or rotating support to maintain 24/7 service.
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