Partner Solutions Engineer, Operational Excellence

S
StripeFintech
Location: US-NYC; US-SF; US-Chicago; US-Atlanta; US-Seattle; US-RemoteFull-TimeSenior
Salary not disclosed
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Job Details

Experience
6+ years
Required Skills
PythonSQLETLMicrosoft Power BIRubyTableauGoData visualizationLooker

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, Data Science, or a related technical field.
  • 6+ years of experience in a role focused on data analysis, business intelligence, data engineering, or operational support.
  • Strong proficiency in SQL for data extraction, manipulation, and analysis from complex datasets.
  • Proven ability to develop tools or automate processes using scripting or programming languages (e.g., Python, Go, Ruby).
  • Experience working with data warehouses (e.g., Snowflake, Redshift, BigQuery) and understanding of data modeling concepts.
  • Experience with data visualization tools (e.g., Tableau, Looker, Power BI) to create dashboards and reports.
  • Experience in identifying and troubleshooting technical or operational issues using data and technical investigation.
  • Excellent problem-solving skills and the ability to translate operational challenges into technical solutions.
  • Strong communication skills with the ability to explain technical concepts to technical and non-technical stakeholders.
  • Proven ability to work collaboratively with cross-functional teams and manage multiple priorities.

Responsibilities

  • Leverage data analysis to monitor the health and performance of partner integrations and operational workflows, identifying trends, anomalies, and areas for improvement.
  • Translate data-driven insights into concrete operational recommendations and requirements.
  • Perform root cause analysis on operational issues using data, providing clear explanations and data-backed solutions.
  • Design, build, and maintain tools and automation scripts to streamline manual operational processes within the Partner Engineering and Operations team.
  • Develop solutions that enhance efficiency, reduce manual effort, improve data accuracy, and increase the scalability of our partner operations.
  • Design, build, and maintain robust and scalable data pipelines (ETL/ELT) to integrate data from various operational and technical sources.
  • Create and maintain dashboards and reports that provide real-time visibility into key operational metrics and system health.
  • Champion best practices in operational monitoring, alerting, and incident response from a data and tooling perspective.
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