Risk and Payments Manager

New

UkraineFull-TimeMiddle

Salary not disclosed

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Job Details

At least 2 years of relevant experience in iGaming, including hands-on work with withdrawals, KYC, Risk, Payments, AML, or Fraud Prevention.
Proven experience independently reviewing withdrawal requests and making decisions in accordance with internal procedures and SLA.
Strong practical knowledge of KYC, AML, Source of Funds, and Source of Wealth checks.
Ability to analyse player financial profiles, including deposits, withdrawals, balances, and risk history.
Practical experience verifying payment method ownership across bank cards, transfers, and e-wallets.
Understanding of common iGaming risk patterns like bonus abuse, multi-accounting, and account takeover.
Strong analytical skills and the ability to make evidence-based decisions under time pressure.
Ability to maintain accurate case records and escalate high-risk cases correctly.
Readiness to work 12-hour day and night shifts.
English at B2 level or higher.

Process withdrawal requests across assigned brands and platforms in accordance with approved procedures and SLA.
Review player deposit and withdrawal history, balances, bonus activity, KYC status, and previous risk cases.
Independently approve withdrawal requests, apply internal limits, or escalate cases within the assigned authority.
Conduct standard KYC reviews and assess the validity of player documents.
Verify payment method ownership and identify third-party payment usage across bank cards and e-wallets.
Identify suspicious financial patterns, bonus abuse, and potential risk indicators.
Coordinate with PSPs and payment providers regarding transaction statuses and technical issues.
Document all decisions, additional checks, and escalations in internal systems.

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