Lead Consultant/Program Lead
New
V
Veeva SystemsLife Sciences SaaS
Physical residence in PolandFull-TimeSenior
Salary240,000 - 380,000 PLN gross / yearly
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Job Details
- Languages
- English
- Experience
- 8+ years
- Required Skills
- Project ManagementRelease ManagementStakeholder management
Requirements
- 8+ years of experience in IT Project Management.
- Proven program management track record leading implementation and/or post-implementation teams.
- Solid technical knowledge combined with program management expertise.
- Ability to work both independently and in teams in a dynamic, fast-moving environment.
- Strong ability to understand business requirements and design creative solutions.
- Excellent verbal and written communication skills in English.
- Project Management certification or equivalent relevant experience.
- Physical residence in Poland.
Responsibilities
- Lead IT operations at customer sites for Veeva’s R&D SaaS solutions.
- Serve as the primary customer liaison managing communication between managed services teams, customer stakeholders, and 3rd parties.
- Oversee customer release management programs, including resource planning, release tracking, and forecasting.
- Analyze customer requirements and new product features to develop adoption and enhancement roadmaps.
- Guide customers in adopting Vault and industry best practices to ensure long-term success and continuous improvement.
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