Salesforce Developer / Administrator
T
TruelogicDigital Media
BogotaFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- SalesforceJira
Requirements
- Strong hands-on experience in both Salesforce development and administration.
- Proven expertise utilizing Sales Cloud, Service Cloud, and Experience Cloud.
- In-depth knowledge of declarative development and advanced system configuration.
- Demonstrated hands-on coding experience with Lightning Web Components (LWC) and Apex.
- Extensive background in building, managing, and troubleshooting system automations using both standard and custom objects.
- Solid experience successfully integrating Salesforce with third-party platforms and external APIs.
- Strong technical judgment to decide between custom development and out-of-the-box configuration.
- High level of comfort documenting technical decisions and managing workflows within Jira.
- Ability to execute complex projects independently with limited supervision.
- Experience with Genesys integrations is highly preferred.
- Previous experience operating Talkdesk or similar Computer Telephony Integration (CTI) platforms is a strong plus.
- Familiarity with Marketing Cloud is a distinct advantage.
Responsibilities
- Develop, configure, and maintain robust functionality across Sales Cloud, Service Cloud, and Experience Cloud.
- Partner with technical leadership to evaluate business requirements and architect efficient solutions utilizing configuration or custom development.
- Build, maintain, and optimize complex automations, workflows, and custom capabilities.
- Program and support Lightning Web Components (LWC) and Apex code.
- Execute and support seamless data integrations between Salesforce and various external platforms or APIs.
- Drive the technical execution of a major telephony migration from Talkdesk to Genesys, rebuilding associated system integrations.
- Lead upcoming Experience Cloud initiatives and ongoing system enhancements.
- Troubleshoot and resolve technical issues swiftly across the supported environment.
- Create, update, and manage configuration and development tickets using Jira.
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