Salesforce Developer / Administrator

T
TruelogicDigital Media
Location: LatAmFull-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
SalesforceJiraRESTful APIs

Requirements

  • Strong hands-on experience in both Salesforce development and administration.
  • Proven expertise utilizing Sales Cloud, Service Cloud, and Experience Cloud.
  • In-depth knowledge of declarative development and advanced system configuration.
  • Demonstrated hands-on coding experience with Lightning Web Components (LWC) and Apex.
  • Extensive background in building, managing, and troubleshooting system automations.
  • Solid experience successfully integrating Salesforce with third-party platforms and external APIs.
  • Strong technical judgment to decide between custom development and out-of-the-box configuration.
  • High level of comfort documenting technical decisions and managing workflows within Jira.
  • Experience with Genesys integrations is highly preferred.
  • Previous experience operating Talkdesk or similar CTI platforms is a strong plus.
  • Direct experience migrating or rebuilding telephony-related automations is highly desirable.

Responsibilities

  • Develop, configure, and maintain robust functionality across Sales Cloud, Service Cloud, and Experience Cloud.
  • Partner with technical leadership to evaluate business requirements and architect efficient solutions using configuration or custom development.
  • Build, maintain, and optimize complex automations, workflows, and custom capabilities.
  • Program and support Lightning Web Components (LWC) and Apex code.
  • Execute and support seamless data integrations between Salesforce and external platforms or APIs.
  • Drive the technical execution of a major telephony migration from Talkdesk to Genesys.
  • Troubleshoot and resolve technical issues across the supported environment.
  • Document technical decisions and manage configuration and development tasks in Jira.
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