Support Billing Specialist
New
E
ePlusBilling and Accounting
Remote - USFull-TimeMiddle
Salary21.63 - 26.44 USD per hour
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Job Details
- Experience
- 3-5 years
- Required Skills
- Microsoft ExcelProblem SolvingAccountingServiceNowData entry
Requirements
- 3-5 years of experience in a billing or accounting operations/support environment.
- Associate's degree preferred.
- Proficiency in Microsoft Excel and Microsoft Word.
- Experience with ticket management in ServiceNow.
- Familiarity submitting invoices in Ariba and Coupa.
- Excellent interpersonal, verbal, and written communication skills.
- Highly organized with the ability to follow standardized procedures.
- Detail-oriented, analytical, and able to work independently or as part of a team.
- Ability to multi-task and prioritize in a fast-paced environment with tight deadlines.
- Strong problem-solving skills and ability to offer creative solutions.
Responsibilities
- Manage Support Billing requests with accuracy and timeliness.
- Complete invoicing tasks for multiple divisions, utilizing Microsoft Excel, Word, and specialized programs.
- Perform data entry for invoicing tasks, meeting daily, weekly, and monthly deadlines.
- Distribute invoices via print, email, and EDI.
- Handle special billing requirements and invoice modifications for customers.
- Proactively resolve issues with urgency, engaging necessary business partners.
- Maintain accurate procedures and support process improvements.
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