Technical Writing Assistant

New
C
CredenceFederal Government
United StatesFull-TimeMiddle
Salary80,000 - 90,000 USD per year
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Job Details

Experience
Minimum of 5 years
Required Skills
Content managementPowerPointResearch

Requirements

  • Bachelor’s degree in Technical Writing or a related field.
  • Minimum of 5 years of relevant technical writing/editing experience.
  • Advanced proficiency with Microsoft Word (styles, templates, cross-references, tables of contents, track changes).
  • Advanced proficiency with Adobe Acrobat Pro (PDF creation, bookmarking, form fields, Section 508 accessibility).
  • Proficiency with Microsoft PowerPoint, including building workflow diagrams and organizational charts.
  • Demonstrated experience maintaining a document, policy, or knowledge library with disciplined version control.
  • Ability to conduct independent research, validate source authorities, and summarize findings clearly.
  • Exceptional proofreading and copy-editing skills with a strong command of grammar and recognized style guides.
  • Ability to manage multiple concurrent document actions in a fast-paced environment.
  • Ability to work independently with minimal supervision in a fully remote setting.

Responsibilities

  • Maintain the CBP policy library, including document intake, indexing, version control, and archiving of superseded material.
  • Provide responsive customer service to the Security Operations Division (SOD) on policy searches and research inquiries.
  • Conduct independent research and analysis to support the development of new policy.
  • Validate references and authorities cited in policy documents to determine if policy remains relevant, requires revision, or should be sunset.
  • Create and track routing sheets, monitoring document actions through review, concurrence, and final approval.
  • Assist with web content management, including posting, updating, and organizing policy content on CBP sites.
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80,000 - 90,000 USD per year
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