Patient Service Agent
New
M
MercyHealthcare Administration
United StatesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceComputer skillsData entry
Requirements
- High School Diploma or equivalent.
- Previous experience in customer service.
- Ability to type at least 60 words per minute.
- Proficiency in basic computer skills and data entry.
- Demonstrate a professional, courteous, and compassionate attitude.
- Ability to multi-task effectively in a fast-paced environment.
Responsibilities
- Schedule patient appointments and manage incoming messages.
- Provide patients with clear instructions regarding visit expectations.
- Maintain a calm, pleasant, and professional attitude at all times.
- Deliver high-quality customer service via telephone.
- Utilize effective telephone etiquette to assist patients.
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