Arabic Speaking Digital Trust and Safety Analyst
M
Mercier Consultancy GroupSocial Media / BPO
Sofia, Sofia City Province, Bulgaria. Athens, Attica, Greece. France. Germany. Spain. BelgiumFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Native or fluent Arabic (spoken and written); Professional proficiency in English
- Required Skills
- Analytical SkillsQuality Assurance
Requirements
- Native or fluent Arabic (spoken and written).
- Professional proficiency in English to communicate within our global office environment.
- Strong interest in the social media industry and digital safety trends.
- Excellent analytical skills and the ability to make objective, sound decisions.
- Previous experience in content moderation or quality assurance is considered an advantage.
Responsibilities
- Analyze and moderate user-generated content to ensure compliance with social media safety policies and community guidelines.
- Investigate reports of policy violations, including harassment, misinformation, and sensitive digital media.
- Maintain a high level of accuracy and efficiency in content review queues to protect the user experience within the social media ecosystem.
- Collaborate with international teams to identify emerging trends and threats to digital safety.
- Stay updated on regional cultural nuances that impact the interpretation of content in the Arabic-speaking market.
- Utilize internal analytical tools to document findings and provide feedback on content moderation workflows.
- Participate in regular team meetings to discuss platform policy updates and quality performance metrics.
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