Admission Coordinator (Hospice)
New
B
BAYADA Home Health CareHome Health Care
Remote roleFull-TimeMiddle
Salary20 - 23 USD per hour
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Job Details
- Languages
- English
- Experience
- Minimum two (2) years of experience and/or training with hospice
- Required Skills
- Microsoft ExcelMicrosoft Office SuiteCustomer service
Requirements
- Four-year college degree.
- Minimum two (2) years of experience and/or training with hospice.
- Must have a HIPAA-compliant home office.
- Proficiency in Microsoft Office Suite (including Excel and Teams).
- Ability to read, write, and effectively communicate in English.
- Strong verbal and written communication skills.
- Critical thinking and multitasking abilities.
- Willingness to learn hospice regulatory standards and HCHB software.
- Experience in medical office, customer service, or intake/inside sales preferred.
- Licensed Practical Nurse (LPN) certification preferred.
- Availability to work scheduled evenings and weekends.
- Ability to work at least one major holiday and two minor holidays per year.
Responsibilities
- Receive and coordinate hospice referrals from physicians, hospitals, and community resources.
- Act as the lead coordinator for all client referral and admission activities.
- Collaborate with departments to gather billing and clinical preadmission information.
- Verify insurance eligibility and obtain necessary authorizations.
- Explain hospice benefits, philosophy, and services to clients and their families.
- Enter and audit client data accurately within the HCHB system.
- Coordinate care transitions, including durable medical equipment and comfort kits.
- Follow up on pending referrals and maintain relationships with referral sources.
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