Consultor de Vendas
New
J
JobgetherBeauty and Wellness
BrazilContractMiddle
SalaryFixed remuneration with commission-based earning potential.
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Job Details
- Required Skills
- Customer serviceCRM
Requirements
- Previous experience in customer service, reception, sales, commercial support, or a related role.
- Strong verbal and written communication skills.
- Comfortable and effective communicating with customers through WhatsApp and digital channels.
- Commercial, persuasive, and conversion-oriented mindset.
- Proactive approach to contacting prospects and identifying new business opportunities.
- Strong organization skills for managing customer follow-ups, appointments, and outstanding opportunities.
- Empathy and interpersonal skills to understand customer needs and build trust.
- Agility and a strong sense of urgency when responding to customer requests.
- Genuine interest in working with people and creating positive customer experiences.
- Availability to work during standard business hours, Monday through Friday.
Responsibilities
- Provide responsive and engaging customer service through WhatsApp and other designated communication channels.
- Understand customer needs, recommend relevant services, and guide prospects through the sales process toward conversion.
- Schedule, confirm, and reschedule customer appointments.
- Follow up with prospects who have expressed interest but have not completed an appointment.
- Conduct proactive outreach to prospective customers through WhatsApp and other approved channels.
- Work proactively with the existing customer database to identify opportunities for new bookings.
- Reactivate customers who have not visited the business for a defined period.
- Present services, procedures, professionals, commercial conditions, and relevant differentiators clearly and persuasively.
- Record customer interactions, opportunities, appointments, and conversions accurately in the relevant CRM or customer-service system.
- Coordinate with the broader team to ensure a consistent and positive customer experience.
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