Senior Partner Success Manager
New
T
TruliooFintech / SaaS
Working remotely out of North America, with a preference for U.S.-based applicants, North American time zonesFull-TimeSenior
SalaryCanada: Estimated base salary CA$110K – CA$130K; USA: Estimated base salary $125K – $145K • Offers Commission
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Job Details
- Experience
- 7+ years
- Required Skills
- SalesforceRESTful APIsSaaSAccount ManagementCRM
Requirements
- 7+ years of experience in partner success, channel account management, or strategic account management.
- Experience in fintech, SaaS, or identity/fraud/compliance solutions is highly preferred.
- Demonstrated track record of growing accounts and meeting revenue or expansion targets.
- Hands-on experience with pipeline building, sales enablement, co-selling, and QBRs.
- Comfort managing relationships with technical, API-driven products.
- Ability to communicate and build relationships with both commercial and technical stakeholders.
- Proficiency with CRM and partner/customer management tools such as Salesforce.
- Ability to operate independently in a remote, fast-paced environment.
- Strong consultative, presentation, and cross-functional collaboration skills.
- Bachelor's degree or equivalent practical experience.
Responsibilities
- Serve as the primary account manager for a portfolio of active reseller partners.
- Manage the full partner relationship lifecycle, from enablement to expansion and growth.
- Carry and meet a year-over-year net-new revenue growth target across the assigned portfolio.
- Collaborate with partners to build and review pipeline, progress deals, and provide forecast accountability.
- Train and enable partner sales teams on positioning and selling identity verification solutions.
- Co-sell with partner representatives to advance and close opportunities.
- Identify and execute upsell opportunities within the existing partner base.
- Lead recurring business reviews to reinforce value and surface new opportunities.
- Coordinate with Technical Account Management to maintain partner API integrations.
- Implement AI-enabled practices to improve partner success and account management workflows.
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