Senior Account Manager
New
D
DataEQData Analytics CX
South AfricaFull-TimeSenior
SalaryMarket related remuneration packages (including generous commission structures for our client-facing team members)
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Job Details
- Experience
- 3+ years
- Required Skills
- Data AnalysisMicrosoft ExcelCustomer SuccessPowerPointAccount Management
Requirements
- Tertiary qualification.
- 3+ years of experience in a similar role.
- Proficiency in MS Word, PowerPoint, and Excel.
- Comfortable learning and navigating new web-based software applications.
- Analytical problem-solving and attention to detail.
- Outstanding communication skills in writing and in person.
- Ability to work flexibly in a fast-paced environment.
- Target-driven, determined, and energetic personality.
- Ability to travel locally.
Responsibilities
- Retain existing client base and process renewals timeously.
- Complete relevant RFPs and RFQs as required.
- Build a solid network of contacts in each client organization.
- Uncover key issues in client organizations that our data can be used to solve.
- Consult with clients to generate better insights and identify opportunities for data utilization.
- Manage day-to-day client queries and assist with Analyse and Engage accounts.
- Brief the analyst team on reporting requirements and ensure quality control of reports.
- Manage and mentor Account Managers including onboarding and setting KPIs.
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