Staff Product Operations Specialist
New
P
PrenuvoHealth Technology
Remote, USAFull-TimeStaff
Salary170,000 - 196,000 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- Product OperationsCross-functional Team LeadershipBusiness OperationsChange ManagementProcess improvement
Requirements
- 8+ years of experience in Product Operations, Product Management, Program Management, Business Operations, Change Management, or a related field.
- Proven experience building processes and programs from scratch in a fast-moving organization.
- Demonstrated experience leading complex product launches or organizational rollouts.
- Strong change-management instincts, including stakeholder analysis, communications, training, readiness, and adoption measurement.
- Experience turning qualitative and quantitative feedback into actionable product recommendations.
- Strong cross-functional leadership and the ability to influence without formal authority.
- Excellent written communication and an ability to make complicated changes easy for others to understand.
- Comfort moving between strategic problems and highly tactical execution.
- Experience working with internal tools or workflows used by operational teams.
Responsibilities
- Create a scalable approach for preparing the organization for new products, workflows, capabilities, and process changes.
- Conduct change-impact assessments across teams, workflows, policies, tools, training, and the patient experience.
- Build rollout and adoption plans with Product, Clinical, Operations, Marketing, Support, and other stakeholders.
- Translate product and technical changes into clear guidance, training, documentation, communications, and readiness activities.
- Partner with Product Managers and TPMs to embed operational readiness into launches and identify dependencies and adoption risks early.
- Coordinate pilots, phased releases, Early Access Programs, and internal testing, with clear launch success criteria and adoption measures.
- Monitor rollout performance, address post-launch friction, and turn real-world feedback into product and operational improvements.
- Build mechanisms for collecting and synthesizing feedback from patients and internal users across clinical, operational, commercial, and support teams.
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