Renewals Specialist
O
OpenSesameE-learning Software
This position can be based anywhere in the US.Full-TimeMiddle
Salary100,000 USD per year
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Job Details
- Required Skills
- SalesforceNegotiationCustomer SuccessAccount Management
Requirements
- Proven experience in Procurement, Vendor Management, Account Management, or Sales.
- Demonstrated track record of strong negotiation skills.
- Experience managing full renewal or sales lifecycles.
- Proficiency with Salesforce (SFDC) and CPQ tools.
- Ability to analyze customer usage metrics and translate them into renewal justifications.
- Experience collaborating with cross-functional teams including Sales, Finance, and Legal.
- Must be able to travel up to 15 days per year.
Responsibilities
- Manage the entire renewal cycle from pricing strategy and negotiations to proposal generation and contract closure.
- Partner with Customer Success Managers to demonstrate product value and ensure on-time renewals.
- Complete RFPs and maintain accurate records of activities, opportunities, and forecasts in Salesforce.
- Diagnose renewal risks and lead negotiation calls with client procurement teams.
- Identify and pursue upsell and account expansion opportunities.
- Articulate the value of OpenSesame products and services to internal and external stakeholders.
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