Associate - Trust & Safety (Marathi)

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AstroLokalContent Moderation
Maharashtra, IndiaContractEntry
Salary not disclosed
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Job Details

Languages
Marathi & English (Read, Write & Speak mandatory)
Required Skills
Microsoft Excel

Requirements

  • Bachelor’s degree in any discipline
  • Prior experience in content moderation, community moderation, or a similar role preferred
  • Strong understanding of community guidelines and platform safety standards
  • Excellent verbal and written communication skills
  • Proficiency in Marathi & English (Read, Write & Speak mandatory)
  • Basic knowledge of CRM tools, Excel, and computer operations
  • Ability to handle sensitive content in a professional and composed manner
  • High attention to detail and ability to work independently as well as in a team
  • Strong judgment, analytical, and conflict-resolution skills

Responsibilities

  • Review and moderate audio, video, and chat conversations as per platform guidelines
  • Identify, flag, and escalate inappropriate, harmful, or policy-violating content
  • Ensure consistent implementation of community standards and moderation policies
  • Audit recorded conversations to maintain quality and compliance standards
  • Maintain accurate moderation records and contribute to periodic reports
  • Engage with users and hosts to clarify platform policies when required
  • Stay updated with evolving moderation guidelines and safety protocols
  • Support the Trust & Safety team in maintaining platform integrity and user trust
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