Sessional Ombudsman, Banking and Finance

A
AFCAFinancial Services
AustraliaContractSenior
Salary not disclosed
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Job Details

Requirements

  • Legal qualifications.
  • Substantial senior-level experience within banking and finance.
  • Experience in a tribunal, regulator, external dispute resolution scheme, or related environment.
  • Deep expertise in banking regulation and the Banking Codes of Practice.
  • Experience in contract law, insolvency, securities, and lending.
  • Proven track record in dispute resolution.
  • Ability to navigate complex legal and commercial issues with credibility and fairness.
  • Demonstrated ability to communicate with influence and empathy.
  • Committed to maintaining high standards of integrity and impartiality.
  • Capacity to balance independent decision-making with collaborative teamwork.

Responsibilities

  • Assist with complex and significant disputes within the banking and finance sector.
  • Draw on specialist resources, research capability, and the dispute resolution framework to analyze matters.
  • Collaborate with experienced Ombudsmen, lawyers, and industry experts.
  • Deliver independent, fair, and balanced decisions on financial disputes.
  • Apply sound judgment to navigate complex legal and commercial issues with pragmatism and integrity.
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