Technical Writer – AI Security Platform
New
P
PragmatikeCybersecurity / Enterprise SaaS
India, Comfortable collaborating with distributed engineering and product teams across time zones.Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent English
- Experience
- 4+ years
- Required Skills
- PythonCybersecurityGitGo
Requirements
- 4+ years of technical writing experience for developer- or administrator-facing B2B software.
- Ability to read Go, Python, OpenAPI, and protobuf well enough to accurately document APIs, configurations, and code examples.
- Experience with docs-as-code workflows, including Markdown, Git, static site generators, and CI-based publishing.
- Strong understanding of cybersecurity, cloud infrastructure, or related technical concepts, or a demonstrated ability to learn complex technical domains quickly.
- Excellent written English with the ability to explain complex concepts clearly to both technical and non-technical audiences.
- Practical experience using AI writing and coding assistants, combined with a rigorous process for reviewing and validating their output.
- Comfortable collaborating with distributed engineering and product teams across time zones.
- Strong ownership and attention to technical detail.
Responsibilities
- Own end-user, administrator, and API documentation for the AI security platform, from initial structure through ongoing maintenance.
- Create deployment and integration guides for gateway, endpoint, cloud discovery, and platform components, including code samples and configuration references.
- Write release notes and in-product help, and maintain documentation standards and style guidelines.
- Work directly with engineers to generate and maintain API documentation from OpenAPI and protobuf definitions, keeping documentation aligned with product releases.
- Review technical examples and documentation for accuracy, consistency, and usability.
- Gather feedback from customers and Support to identify documentation gaps and improve clarity.
- Use AI tools to draft, review, update, and maintain documentation at scale while ensuring all technical content is properly validated.
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