Product Operations Analyst
New
D
DoiTCloud Technology
Remote in the East US, the UK, Ireland, Sweden, the Netherlands, Estonia and IsraelFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- SQLArtificial IntelligenceCloud ComputingProduct AnalyticsData modelingdbtLooker
Requirements
- 5+ years of experience in product analytics or related roles.
- Experience working closely with digital product teams.
- Advanced SQL proficiency.
- Experience with event-based analytics and tools such as Mixpanel, Looker, Segment, and dbt.
- AI-First mentality with practical experience using AI to accelerate insight generation.
- Systems thinker with a track record of building scalable processes.
- Ability to operate in ambiguity and prioritize tasks independently.
- Clear communication skills with experience presenting findings to executives and stakeholders.
- Builder mindset with an entrepreneurial approach to creating new systems and solutions.
- Domain familiarity with public cloud (AWS, GCP, Azure) and FinOps/cloud cost management is preferred.
Responsibilities
- Partner with Engineering to define event taxonomy, tracking standards, and instrumentation quality.
- Build and maintain scalable, self-service dashboards for product teams.
- Establish and document clear metric definitions as a shared source of truth.
- Work within the product analytics stack (e.g., Mixpanel, Segment, Looker) to ensure accurate reporting.
- Build and maintain dbt models for core product entities and behaviors.
- Structure and analyze Voice of the Customer inputs such as support, churn, NPS, and sales feedback.
- Deliver recurring product analytics reporting on adoption, engagement, and retention.
- Present analysis to product managers and stakeholders with actionable recommendations.
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