Product Operations Analyst
New
D
DoiTCloud Technology
East US, the UK, Ireland, Sweden, the Netherlands, Estonia and IsraelFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience in product analytics or related roles
- Required Skills
- SQLArtificial IntelligenceProduct AnalyticsData modelingdbtLooker
Requirements
- 5+ years of experience in product analytics or related roles.
- Advanced SQL proficiency.
- Experience with event-based analytics.
- Proficiency with Mixpanel (or similar), Looker (or similar BI tools), Segment (or similar), and dbt.
- AI-First mentality with practical understanding of AI in analytics workflows.
- Systems thinker with a track record of building scalable processes.
- Experience working closely with digital product teams and influencing decisions through data.
- Strong ability to structure problems and execute independently.
- Clear communication skills with experience presenting to stakeholders.
- Familiarity with public cloud environments (AWS, GCP, Azure), FinOps, or enterprise SaaS (preferred).
Responsibilities
- Partner with Engineering to define and maintain event taxonomy, tracking standards, and instrumentation quality.
- Build and maintain scalable, self-service dashboards for product teams.
- Establish and document clear metric definitions as a shared source of truth.
- Manage the product analytics ecosystem using tools like Mixpanel, Segment, and Looker.
- Build and maintain dbt models for core product entities and behaviors.
- Structure and analyze Voice of the Customer inputs including support tickets, churn data, NPS, and sales feedback.
- Deliver recurring reporting on product adoption, engagement, and retention.
- Present analytical findings and actionable recommendations to stakeholders and executives.
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