Product Operations Analyst

New
D
DoiTCloud Technology
This role is based remotely in the East US, the UK, Ireland, Sweden, the Netherlands, Estonia and Israel.Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
5+ years of experience in product analytics or related roles
Required Skills
SQLArtificial IntelligenceProduct AnalyticsData modelingdbtLooker

Requirements

  • 5+ years of experience in product analytics or related roles.
  • Advanced SQL proficiency.
  • Experience working with event-based analytics tools (e.g., Mixpanel, Segment).
  • Experience building and maintaining dbt models.
  • Proficiency with BI tools such as Looker.
  • Practical understanding of how AI reshapes analytics workflows and its operationalization.
  • Strong systems thinking and operator's mindset with a track record of scaling processes.
  • Demonstrated ability to operate in ambiguity and execute independently.
  • Clear communication skills with experience presenting to stakeholders.
  • Domain familiarity with public cloud environments (AWS, GCP, Azure) and FinOps is preferred.

Responsibilities

  • Partner with Engineering to define and maintain event taxonomy, tracking standards, and instrumentation quality.
  • Build and maintain scalable, self-service dashboards for product teams.
  • Establish and document clear metric definitions as a shared source of truth.
  • Work within product analytics stack (e.g., Mixpanel, Segment, Looker) to ensure accurate reporting.
  • Build and maintain dbt models for core product entities and behaviors.
  • Structure and analyze Voice of the Customer inputs such as support tickets, churn, NPS, and sales feedback.
  • Deliver recurring product analytics reporting on adoption, engagement, and retention.
  • Present analysis and actionable recommendations to product managers and business stakeholders.
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