Account Director, Client Strategy
New
J
JobgetherB2B SaaS Marketing
Based in CanadaFull-TimeSenior
SalaryCompetitive base salary.
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Job Details
- Experience
- 7–12 years
- Required Skills
- SEOAccount Management
Requirements
- 7–12 years of experience in agency, consulting, or client services, specifically supporting B2B SaaS or technology clients.
- Demonstrated experience managing significant client portfolios and owning renewal/upsell initiatives.
- Strong working knowledge across Paid Media, SEO, Content, CRO, Creative, and RevOps.
- Experience working directly with senior stakeholders including VP, CMO, CRO, and C-suite levels.
- Strong executive communication skills with ability to translate complex data into business narratives.
- Commercial acumen for managing forecasts, margins, scope, and renewal negotiations.
- Proven ability to influence and coordinate cross-functional teams without direct authority.
- Strategic and operational capability to maintain executional discipline in remote environments.
- Proactive growth mindset with interest in AI and marketing automation.
Responsibilities
- Own strategic client relationships for enterprise and high-growth B2B technology and SaaS accounts.
- Build trusted relationships with senior client stakeholders, including VP, CMO, CRO, and C-suite leaders.
- Develop and execute retention, renewal, upsell, and cross-sell strategies to drive portfolio growth.
- Take commercial ownership of portfolio forecasting, margin health, scope management, and renewals.
- Design and align integrated growth strategies across Paid Media, SEO, Content, CRO, Creative, and Revenue Operations.
- Lead quarterly business reviews and present performance data as clear, actionable executive narratives.
- Identify client risks and implement mitigation plans to ensure long-term account health.
- Mentor strategists, analysts, and project teams on strategic thinking and commercial awareness.
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