Account Director, Client Strategy
New
D
DirectiveB2B Marketing Agency
Remote US; we will accommodate global opportunities where we have established businesses, including Canada, Mexico, and the UK.Full-TimeSenior
Salary$100,000- $160,000 USD with bonus eligibility
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Job Details
- Experience
- 7–12 years
- Required Skills
- Data AnalysisSEOAccount Management
Requirements
- 7–12 years of experience in agency or client services roles.
- Significant exposure to B2B SaaS or technology clients.
- Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio.
- Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps.
- Experience partnering with VP-, CMO-, and CRO-level client stakeholders.
- Expertise in executive communication and translating data into business narratives.
- Ability to manage portfolio economics, including forecasts, margins, and scope.
- Demonstrated cross-functional leadership and ability to influence without direct authority.
- Active interest in industry trends, including AI and automation.
- Must have reliable internet access and a professional home office environment.
Responsibilities
- Serve as the senior, day-to-day strategic lead for enterprise and high-growth clients, owning executive communication and long-term partnership value.
- Develop and execute renewal, upsell, and cross-sell strategies tied directly to NRR performance.
- Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps, ensuring cohesive execution and reporting.
- Own portfolio economics including forecasting, margin health, scope control, and renewal negotiations.
- Translate performance data into clear business narratives that connect marketing execution to revenue impact.
- Partner with channel leads, PMs, and operations to align priorities, manage risk, and maintain delivery excellence.
- Mentor strategists, analysts, and project teams to elevate strategic thinking and commercial accountability.
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