Technical Support Engineer
New
P
PlaysonIGaming
REMOTE - Asia, night shiftsFull-TimeMiddle
SalaryCompetitive salary in EUR, subject to annual performance reviews; includes quarterly bonuses.
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Job Details
- Languages
- Upper-Intermediate English
- Required Skills
- ElasticSearchGitGrafanaRESTful APIsJSONTechnical support
Requirements
- Available for night shifts only.
- Familiarity with monitoring tools such as Elastic, Dynatrace, or Grafana.
- Strong problem-solving and troubleshooting skills.
- Effective written and verbal communication skills.
- Upper-Intermediate English proficiency (written and spoken).
- Working knowledge of XML and JSON.
- Basic experience with Git and version control workflows.
- Understanding of API protocols like REST.
- Awareness of the software development lifecycle (SDLC).
- Proactive, client-focused attitude.
Responsibilities
- Understand and analyse technical issues to find appropriate solutions.
- Perform integration protocol testing.
- Provide second-level customer support to partners.
- Deliver excellent customer service.
- Work 5 shifts a week on a night schedule.
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